Public Offer of IVI FINANCE PRIVATE LIMITED for the Provision of Services to Individuals Aimed at Ensuring Information and Technological Interaction During Payment Processing

IVI FINANCE PRIVATE LIMITED, a company registered in accordance with the laws of the Republic of Maldives, registration number C04172024, at 10th Floor, Ma. Kelavi Kaamini Magu, Male' 20241, Republic of Maldives, hereinafter referred to as the Service Provider or IVI FINANCE, on the one hand,

and any legally capable individual who uses the website, registers, and/or makes a payment on the website https://ivifinance.com, hereinafter referred to as the Customer,

jointly referred to as the Parties, hereby enter into this Agreement (Contract), which constitutes a public offer to an unlimited number of persons to use the services under the terms and conditions set out below.
1. General Provisions

1.1.
The following terms used in this Agreement shall have the following meanings:
  • Order – Products or services purchased by the Customer (a transaction), as well as a set of instructions given to the Service Provider, including their essential terms, such as the amount for which a payment link has been generated.
  • Seller – A legal entity or individual registered and carrying out commercial activity in accordance with the legislation of the Republic of Maldives.
  • Website – A commercial information resource on the Internet available at https://ivifinance.com, operated by the Service Provider, and intended to inform the Customer about Sellers and their Products, to create, confirm, and pay for Orders.
  • Payment Link – A URL address of a page on the Website, including in the form of a QR code, containing sufficient information for the payment to be made, including details of the Seller and the full amount of the advance payment for the Order.
  • Product – Any consumer goods and/or services not restricted from circulation under the laws of the Republic of Maldives.
1.2.
Acceptance (full and unconditional consent to and acceptance of the terms of this Public Offer and the conclusion of this Agreement) shall be deemed to occur upon any of the following actions by the Customer:
  • Registration – providing the Service Provider with the Customer's personal data via the Website; and/or
  • Making full advance payment for the Order via a Payment Link on the Website that contains a link to the text of this Public Offer.
The Acceptance Code (Agreement number) is the payment transaction identifier for the Order.

1.3.
This Agreement aims to establish the rights and obligations of the Parties, as well as the procedures for their interaction in issuing and fulfilling instructions related to the Customer’s obligations under the purchase and sale transaction of Goods from Sellers — for each specific Order.

1.4.
IVI FINANCE reserves the right to make any changes to the text of this Agreement. The terms of this Agreement may be amended unilaterally by IVI FINANCE without prior acceptance. The Parties confirm that the publication of the Agreement on the IVI FINANCE website is sufficient to consider such changes as officially issued by IVI FINANCE. The Customer agrees to independently monitor any changes to the terms of this Agreement at https://ivifinance.com. This Agreement is concluded by the Customer through unconditional accession, and the Customer does not have the right to amend and/or supplement it.

1.5.
By accepting the terms of this Agreement, the Customer confirms that they have read the Agreement in its entirety prior to its conclusion and unconditionally agree to all of its terms, without any amendments and/or supplements.

2. Subject of the Agreement

2.1.
IVI FINANCE provides the Customer with access to information about Sellers and their Products and allows the Customer to review this information for the purpose of entering into a subsequent purchase and sale transaction via the Website.

2.2.
IVI FINANCE provides the Customer with the ability to place an Order and/or conclude a transaction with a Seller by making payment for the relevant Order through the Website.

2.3.
By making a full advance payment for the Order on the Website, the Customer authorizes IVI FINANCE to execute the instruction to fulfill the Customer’s payment obligations to the Sellers for the cost of the Products. IVI FINANCE agrees to carry out this instruction.

2.4.
Additionally, IVI FINANCE shall comply with any additional instructions provided by the Customer as specified on the payment page of the specific Order. These instructions may include obligations regarding special payment terms, guarantees related to the purchase and sale of Products, or other actions authorized by the Customer and agreed to by IVI FINANCE.

2.5.
The Customer agrees that IVI FINANCE has the right to engage third parties to fulfill its obligations under this Agreement. In such instances, the terms of this Agreement shall equally apply to all third parties engaged by IVI FINANCE.

3. Payment Procedure

3.1.
The payment made for the Order shall be considered a full and final settlement between the Customer and the Service Provider and includes the amount of obligations to the Seller.

3.2.
The agreed upon method of payment is the one selected by the Customer from the available options on the Website’s Payment Link page.

3.3.
Funds are transferred to IVI FINANCE’s account in accordance with the rules of the payment systems applicable to the Customer’s selected payment method, utilizing the technical infrastructure of payment service providers. All payments are processed in compliance with principles of confidentiality and security through IVI FINANCE's partner payment pages, which adhere to the standards for data protection, authentication, and encryption.

3.4.
IVI FINANCE does not store or process any electronic payment details on its side, including bank card or account information.

3.5.
The responsibility for paying any applicable import duties, taxes, or other charges that may arise in the country of delivery or origin lies with the Customer.

4. Procedure for Execution of the Agreement by the Parties

4.1.
Prior to selecting a Product/Service and placing an Order with the Seller, the Customer agrees to review all purchase conditions, including information about the Seller as well as the terms of payment and delivery. Product returns are possible under the conditions communicated directly to the Customer by the Seller.

4.2.
After the Customer selects a Product, based on the available Website functions and the services provided by the respective Seller and Service Provider within the specific sales transaction, the Order may be formed independently by the Customer or with assistance from the Seller or IVI FINANCE upon the Customer’s request. The final step in forming the Order is the generation of a Payment Link for full prepayment. The Customer follows the link and proceeds with the payment.

4.3.
The Customer acknowledges the instruction as fulfilled, and the service of fulfilling the Customer’s payment obligation as rendered by IVI FINANCE, at the moment IVI FINANCE completes the corresponding payment to the Seller.

4.4.
The maximum timeframe for executing the payment for the Products is 28 business days.

4.5.
If necessary, the Seller shall independently arrange for the delivery of the Product to the Customer. The cost of delivery is either included in the Order or paid separately by the Customer, including through the Website via a separate Order, as outlined in Clause 4.1. The Customer is responsible for coordinating delivery options, methods, and costs directly with the Seller.

4.6.
The Seller may cancel the Order in the following cases:
  • the Customer failed to make payment;
  • delivery is required but is impossible for any reason;
  • the Seller is unable to fulfill the Order due to force majeure circumstances;
  • the Customer cancels the Order.

4.7.
The Seller or the party responsible for delivery, as agreed upon by the Parties, shall provide the Customer with printed fiscal receipts and/or other documents required for the use of the Products and as mandated by the laws of the Republic of Maldives at the time of delivery.

4.8.
Unless otherwise specified in the Order terms and/or through separate instructions from the Customer, delivery and receipt of the Product shall be conducted by the Customer via self-pickup from the Seller's distribution point. IVI FINANCE bears no responsibility for the timing or execution of delivery, unless otherwise specified in the Customer’s instructions.

4.9.
If product functionality testing is required under applicable law prior to delivery, such testing shall be conducted by the Customer before accepting the Product, unless otherwise instructed in writing by the Customer.

4.10.
Unless expressly stated in the Order terms and/or separate Customer instructions, the burden and responsibility for customs clearance, payment of customs duties or import taxes for entry into the country of use shall lie with the Customer. Under no circumstances shall IVI FINANCE be liable for any risks associated with import or refusal of import of the Product into the destination country.

4.11.
Returns or exchanges of Products of satisfactory quality shall be made in accordance with the return policy established by the Seller.

4.12.
Under no circumstances shall the Company be held liable for the quality of Products delivered by the Seller to the Customer.

4.13.
The Customer may instruct IVI FINANCE to arrange for the return of Products and/or initiate a refund from the Seller for an Order or Service that has been cancelled but fully or partially paid, based on documentary confirmation from the Seller or the delivery provider indicating that the Product was not received, or in the absence of any information confirming the receipt of the Product by the Customer within fifteen (15) business days from the date of submission of the return instruction and provision of the required information and/or supporting documents to the Service Provider.

4.14.
If the Customer has any claims regarding the Product, such claims must be addressed directly to the Seller and are subject to the laws of the jurisdiction where the Product was delivered to the Customer.

4.15.
Customer claims regarding advance payment or execution of instructions contained in the Order will be considered only if submitted in writing and sent to the email address support@ivimv.com. IVI FINANCE undertakes to maintain the confidentiality of any personal data provided by the Customer in the complaint.

5. Other provisions

5.1.
The Customer confirms that they are legally competent and have attained the age required to use the Website and the Products, to enter into purchase agreements, and to make payments through the Website in accordance with the laws of the Republic of Maldives.

5.2.
The Parties shall be exempted from liability for partial or complete non-performance of obligations under the instructions and this Agreement if such non-performance results from force majeure circumstances that arise after the conclusion of the Agreement, due to extraordinary events that could not have been foreseen or prevented. In the event of such circumstances as outlined in Clause 4.5 of this Agreement, the time frame for performance of obligations by a Party shall be extended in proportion to the duration of these circumstances and their consequences.

January 15th, 2025

IVI FINANCE PRIVATE LIMITED

Company Registration No.: C04172024
Company Address:
10th Floor, Ma. Kelavi
Kaamini Magu, Male' 20241
Republic of Maldives


+960 7971766

support@ivimv.com

IVI FINANCE PRIVATE LIMITED

CRN: C04172024

10th Floor, Ma.Kelavi

Kaamini Magu, Male’ 20241

Republic of Maldives

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